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Northwest Automation Announcement

We would like to take a moment to express our appreciation for your business with Northwest Automation Inc, your loyalty has been instrumental in our growth and success.

As of February 1st, 2024, we are excited to share some significant news that will benefit you and your business. As part of our strategic growth plan and commitment to providing you with the best products and services, we have made the decision to integrate Northwest Automation into E.B Horsman & Son’s Industrial Services Group (ISG). Since E.B. Horsman acquired Northwest Automation in 2018, we have continued to evolve and this integration will bring a host of advantages to both you and us, and we are thrilled about the opportunities it presents.

 

Industrial Services Group

What does this mean for you?

  • Improved Support: The people you have come to know will remain the same and will continue the exceptional customer support you are accustomed to, as well, you will have access to more resources and a dedicated team from E.B. Horsman to address your inquiries promptly.
  • Enhanced Product and Service Offering: With access to the resources and expertise of E.B. Horsman we will be able to expand our product and service offerings. This means you can expect a broader range of solutions tailored to your needs.
  • Streamlined Processes: The integration will result in more streamlined processes, which will lead to faster response times, improved order processing, and overall greater efficiency in our interactions.
  • Stability and Reliability: E.B. Horsman is a leader in our industry with a strong track record of stability and reliability. This integration will reinforce our commitment to serving you with the highest level of excellence.
  • Invoicing: Our financial team will work with you to settle any outstanding invoices you may have with Northwest Automation. Moving forward, if your company has an account with E.B. Horsman already, nothing further needs to be done. If you do not currently have an account, we hope you complete an Account Application so we can continue to service your business needs.